Terms and conditions

Terms & Conditions

The Website Owner, Gainn Fintech Pvt. Ltd. (CIN – U72900MH2021PTC366439) including it’s subsidiaries and affiliate herein referred through its brand name “mygainn” (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

These terms and conditions outline the rules and regulations for the use of the Gainn Fintech Private Limited website. By accessing and using the website, you agree to be bound by these terms and conditions, as well as any other relevant policies and notices. The information contained on the website is for general informational purposes only and is subject to change without notice. The website owner does not provide any warranty or guarantee regarding the accuracy, timeliness, or suitability of the information provided. Your use of any information or materials from the website is at your own risk, and the website owner will not be held liable for any inaccuracies or errors.

The website owner owns or has a license to the material on the website, including its design, layout, and graphics. Reproduction of this material is prohibited without following the terms of the copyright notice. Any unauthorized use of the website may result in legal consequences and claims for damages. The website may contain links to other websites, but the website owner is not responsible for the content of those websites. You may not create a link to the Gainn Fintech Private Limited website without obtaining prior written consent.

Your use of the website and any disputes arising from the use of the website are subject to Indian laws or any other relevant regulatory authority. The website owner will not be liable for any losses or damages resulting from the decline of authorization for any transaction made through the website.

The information and materials provided on this website are intended for general use and may change without notice. Neither the website nor any third parties make any guarantee or warranty regarding the accuracy or suitability of the information and materials provided. The use of the website is at the user’s own risk, and the website is not responsible for any inaccuracies or errors. This website contains material that is either owned or licensed by the website, and reproduction is only allowed according to the copyright notice. Unauthorized use of the website may result in legal consequences. The website may include links to other sites for convenience, but the website is not responsible for the content of these linked sites. Creating a link to this website from another website or document requires prior written consent from the website. The use of this website and any disputes arising from it are governed by the laws of India or other relevant authority. The website is not responsible for any losses or damages that may result from the decline of authorization for any transaction.

Privacy Policy:

This privacy policy outlines Gainn Fintech Private Limited’s commitment to protecting the personal and financial information submitted by its customers. The company will not sell customer information to third parties, but may share it as part of normal business operations or for legal or regulatory purposes. Personal information may be shared with agents, contractors, and third parties for specific purposes, but these parties are required to use the information exclusively for the purpose for which it was shared. Gainn Fintech Private Limited stores and processes customer information on secure servers and requires customers to access their accounts using a unique login ID and password. The company acknowledges the importance of protecting customer information and uses reasonable security measures to do so. Customers should be careful with their login information and change their passwords periodically. Gainn Fintech Private Limited may share or transfer customer information with another business entity in the event of a business reorganization or other reason.

log files

Gainn Fintech Private Limited collects data about your IP address, browser type, date and time of visit, and number of pages viewed on their website to improve their services. This information helps them to get an understanding of how their site is being used and is used for system administration. The collected data cannot be used to personally identify you.

Other websites:

This passage is explaining that the website you are using may contain links to other websites that are not governed by the privacy statement of the website you are currently on. This means that the privacy and security of any personal information you provide on those other websites is not under the control of the current website. Therefore, it is recommended to exercise caution and to review the privacy statement of the other website before providing any personal information.

Communication

When using the website or sending data, information or communication, you are agreeing to communicate with the company through electronic records. You also agree to receive communications from the company through electronic means, such as email or other modes of communication, both electronic and non-electronic.

Sensitive data or information:

Thank you for providing the information about Gainn Fintech Private Limited’s collection and use of sensitive personal data or information. It is important for individuals to be informed about the personal information that is being collected and how it is being used by the company. Gainn Fintech Private Limited has clearly stated the purpose of collecting personal information, which is to process financial and non-financial transactions and to serve the customers better. They have also stated the circumstances under which the information may be shared with third parties, and the measures taken to ensure the confidentiality of the information. It is important for individuals to understand that by agreeing to avail the services offered by Gainn Fintech Private Limited, they are consenting to the collection and use of their sensitive personal data or information. They also have the right to refuse or withdraw their consent by contacting the customer care, although this may result in the termination of their services.

Trademark and copywrite

The information and content on the Gainn Fintech Private Limited website is owned by Gainn Fintech Private Limited and any other third-party partners. The trademarks, trade names, and logos used on the website are the property of Gainn Fintech Private Limited and other third-party partners and cannot be used without written permission. Gainn Fintech Private Limited retains all proprietary rights to the website and its content. Any modification, reproduction, or commercial use of the website’s materials without prior written consent from Gainn Fintech Private Limited is prohibited.

Cookies and tracking :

This information on cookies and tracking technology informs you that Gainn Fintech Private Limited’s website, www.mygainn.com, uses cookies to track user traffic patterns and to determine the usefulness of their website information to users. Cookies are small data files that certain websites write to your hard drive when you visit them. They cannot be used to run programs or deliver viruses to your computer and can only contain information that you supply yourself. Gainn Fintech Private Limited also uses web beacons, which are small pieces of data embedded in images on the pages of their website, to analyze the traffic patterns on their website and to determine the frequency with which users visit different parts of the website.

You have the option to accept or decline cookies, and most web browsers automatically accept cookies. However, you can modify your browser setting to decline cookies if you choose to do so.

It’s important to note that Gainn Fintech Private Limited’s privacy statement does not apply to other websites that you may access through links on their website. They advise you to exercise caution and look at the privacy statement applicable to any other website you visit.

Cancellation / Termination Policy:

The process of opening a trading and demat account with Gainn Fintech Private Limited typically takes between 12 to 24 hours. If you wish to cancel your account opening request, you can do so within 12 hours of submitting your application by contacting our support team. Upon receipt of your cancellation request, the account opening process will not be completed.

BO Clause:

As a merchant, we are not responsible for any loss or damage that may arise from the decline of an authorization for a transaction due to the payer/cardholder exceeding the preset limit agreed between us and our acquiring bank.

Changes To Our Policy:

In conclusion, Gainn Fintech Private Limited strives to ensure that all information collected from its users is secure and used only for the purposes outlined in this policy. By using Gainn Fintech Private Limited’s services and website, users agree to the terms and conditions outlined in this policy. Any changes to this policy will be promptly updated on the Gainn Fintech Private Limited website, and users are encouraged to regularly review the policy to stay informed.

Refund Policy

Our trading platform is designed with you in mind and can be accessed by opening a Trading and Demat Account with us at a low cost. We have thousands of satisfied customers throughout India and stand behind our products. If you need to request a refund, you may do so within 7 days by contacting our support team and providing payment details such as your card or bank account number and transaction number. Refunds will only be given for any overpayment of account opening charges and must be confirmed by our banking partner. No refunds will be made once your Trading and Demat account is opened. If you need to withdraw money from your account, you can place a withdrawal request through our app or website.

Availability of Web-Site & Data in Transit:

The website’s availability may not be guaranteed and access may be interrupted, with failures, errors, omissions, or loss of information during transmission being possible. The company does not guarantee that no viruses or other harmful elements will be transmitted or that no damage will occur to your computer system. It is the user’s responsibility to protect and back up their system and data. The company makes no guarantees about the functionality or performance of any third-party software used in connection with the website.

Disclaimer

The information on Gainn Fintech Private Limited’s website is for general purposes only and is provided by Gainn Fintech Private Limited. Although Gainn Fintech Private Limited tries to keep the information accurate and up to date, they don’t make any warranties regarding the completeness, accuracy, reliability, suitability or availability of the information, products, services, or related graphics on the website. Any reliance on the information is at the user’s own risk. Gainn Fintech Private Limited won’t be responsible for any loss or damage, including indirect or consequential loss or damage, that might arise from using the website. The website might contain links to other websites that are not under Gainn Fintech Private Limited’s control. Gainn Fintech Private Limited doesn’t endorse the views expressed on these linked sites and doesn’t take any responsibility for their nature, content, and availability. Gainn Fintech Private Limited makes efforts to keep the website running smoothly, but they won’t be responsible if the website is temporarily unavailable due to technical issues beyond their control.