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Investor Grievance / Escalation Martix

Details ofContact PersonAddressContact NoEmail IdWorking Hours
Customer CareKshama MahakalOffice no.915, The Summit Business Bay, Behind Guru Nanak Petrol Pump, Off. Andheri-Kurla Road, Andheri – East, Mumbai – 400069.022-69107921enquiry@mygainn.comMonday to Friday 9.30am to 5.30pm
Head of Customer CareSajan BhaganeOffice no.915, The Summit Business Bay, Behind Guru Nanak Petrol Pump, Off. Andheri-Kurla Road, Andheri – East, Mumbai – 400069.022-69107951care@mygainn.comMonday to Friday 9.30am to 5.30pm
Compliance OfficerArchie Apolino MascarenhasOffice no.915, The Summit Business Bay, Behind Guru Nanak Petrol Pump, Off. Andheri-Kurla Road, Andheri – East, Mumbai – 400069.022-69107954compliance@gainn.co.inMonday to Friday 9.30am to 5.30pm
Chief Executive Officer (CEO)Shreyans MaliwalOffice no.915, The Summit Business Bay, Behind Guru Nanak Petrol Pump, Off. Andheri-Kurla Road, Andheri – East, Mumbai – 400069.022-69107902shreyans@gainn.co.inMonday to Friday 9.30am to 5.30pm
Principal OfficerRakesh Naxtramal NaharOffice no.915, The Summit Business Bay, Behind Guru Nanak Petrol Pump, Off. Andheri-Kurla Road, Andheri – East, Mumbai – 400069.022-69107903rakesh.nahar@gainn.co.inMonday to Friday 9.30am to 5.30pm

Dedicated Helpline For Cyber Incidents

Helpline NumberEmail Id
020 61206160care@mygainn.com

We are extremely sorry that you have got a chance to complain. For any kind of grievance, you may write to us at:grievance@mygainn.com We shall have your complaint properly investigated and dealt with efficiently.

Depository ParticipantSecurities / Commodities
Compliance Officer: Archie Apolino MascarenhasCompliance Officer: Archie Apolino Mascarenhas
Tele No.02269107951Tele No.02269107951
Email Id:compliance@gainn.co.inEmail Id:compliance@gainn.co.in

Filing of Complaints on SCORES- Easy & Quick

Step 1:Step 2:Step 3:
Register on SCORES portal
https://scores.sebi.gov.in		Mandatory details for filing complaints on SCORES:
  1. Name
  2. PAN
  3. Address
  4. Mobile Number & Email ID
Benefits:
  1. Effective communication
  2. Speedy redressal of the grievances
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Address

Office No. 915, "The Summit Business Bay", Behind Guru Nanak Petrol Pump, Off. Andheri-Kurla Road, Andheri (East), Mumbai 400 069.

Email :

grievance@mygainn.com

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Registration number :

NSE: 90261, BSE: 6783, MCX: 57035, SEBI Reg No: INZ000305534 CIN: U72900MH2021PTC366439 I CDSL SEBI REG NO:IN-DP-724-2022, CDSL DP - 12096700

Compliance Officer :

Archie Apolino Mascarenhas

02269107951compliance@gainn.co.in

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